Leadership
and Self-Deception: Getting Out of the Box by the Arbinger Institute
It may seem counter-intuitive that my first post on
building better relationships centers on a beautiful and profound little
business book. If you are like me, then a book aimed at the business world
would likely not show up on your reading list. On the other hand, even if you
devour business books for brunch, you might have missed this one.
YOU DON'T WANT TO MISS THIS BOOK.
It’s a thin volume fat with rich and delicious content. I’ve
been whole-heartedly recommending Leadership
and Self-deception ever since being required to read it in my interpersonal
communication course at Utah State University.
I remember one night, lying restless and awake in bed,
longing for sleep to rescue me from my own sour and negative thoughts. My
feelings were pretty bright that night and I was wrestling with my own
negativity. I think I was ahead on points, but in danger of being pinned to the
mat of my own grumbling, critical mind when I suddenly remembered one of the
main points of this little book, how we tend to make others wrong, to make
ourselves right. On the one hand, it was like a slap in the face – I know
better; and yet still I fell into old patterns of stinky thinking. On the
other, it was more than just remembering something I know, I suddenly FELT
myself acting out a role. I observed myself in the act of projecting my sins on
somebody else. It was revolutionary and liberating. I reversed my opponent and
suddenly I had my negativity squarely pinned and tapping out of the match.
The power and beauty of this book it that it can
immediately help you to live differently and better. The changes you cement
into your habits of thought, the changes you inculcate into the way you
perceive yourself and others will immediately fertilize every relationship you
are engaged in. I’m being serious, this is not hyperbole. To mix my metaphors,
this is a game changer in the flower garden of your life.
Through this book The Arbinger Institute moves the
unhealthy thought patterns that infect relationships into the operational
theater of how people live and how people can create a conceptual framework that
revolutionizes the art of living. It’s soul deep surgery for how we operate in
relationship. They provide a scalpel, as it were, to remove unhealthy habits
and to graft in a more successful strategy for relating to ourselves and
everyone around us, be they our lover or friend, coworker or boss, parent or
child.
For the authors, the self-deception
of the book’s title is defined as the cumulative effect of the attribution
errors and other mind mistakes that people commonly make (stuff like
projection, or inflating other people’s faults while minimizing our own
responsibility, or just being wrong in the causes we assign for things that
happen), which can be summarized as the need to be right. This leads to
various forms of self-deception; or what The Arbinger Institute calls being “in
the box.”
The box is a distortion we impose on our emotional reality. Self-deception puts you in the box because self-deception is a form
of betrayal. In this case, betrayal refers to any moment where we make the
choice to ignore doing something we think we ought to. If we think we should
and don’t, we tend to feel guilty. No one likes to feel guilty and therein lies
the key to putting ourselves in the box.
They
describe the process like this:
- When I betray myself, I begin to see
the world in a way that justifies my self-betrayal.
- When I see a self-justifying world, my
view of reality becomes distorted.
- So – when I betray myself, I enter the
box.
- Over time, certain boxes become
characteristic of me, and I carry them with me
- By being in the box, I provoke others
to be in the box
Like
Einstein’s famous quote about the futility of trying to change a problem from within
a problem, The Arbinger Institute suggests that affecting positive change from
within the box is problematic, difficult if not impossible. They go on to
suggest ways that we can get out of the boxes in our lives that create this
difficulty needlessly.
One clue I was in the box occurred
during an argument with a former partner. “You’re not as perfect as you think
you are!” she yelled. My public face includes an idea of being a kind, patient,
loyal, and understanding person. So, every time I act in a manner that is less
than kind, patient, loyal and understanding, I have betrayed myself. That feels
bad, so I cleverly find ways, such as projection and other attribution errors,
to justify my failing. I shift blame from myself to others. The behaviors that
arise from this justification and shift are based in falseness and people can
feel falseness, just as my partner did. My behavior put her in the box with me
so that we could fight and I could blame it all on her. By subtly and
unconsciously provoking her, I could feel hurt and misunderstood. Since she was
clearly wrong, I could make myself right.
The magic of this book is that by recognizing that I am
in the box, I have an opportunity to get out and by getting out, change my
behavior. Changing my behavior changes the way people respond. It’s a powerful
paradigm and your relationships will thank you.
At its most basic, getting out of
the box is a two part process. First, we as individuals need to simply realize
and admit that we are in the box in
the first place. We need to accept self-responsibility for our own attribution
errors, filters, self-justifications, and mistakes. In other words, we need to
accept our inherent humanity and forgive ourselves for our dark sides.
Secondly, we need to relate to people as people, not projections, and give them
as much slack as we ourselves desire. I didn’t know about boxes and how they
invite unwanted and negative response behavior in others back then. I never got
out of the box with that particular partner. I wonder how my relationship might
have ended out differently if I would have known this life changing paradigm.
Leadership
and Self-Deception is a modern parable, an extended narrative, which
settles in happily with our need to listen to and create stories. Since we both
create our world and experience it through the words we think and say, and
since we are eternally writing stories for ourselves and taking in the stories
of others, this little book offers a profound narrative that is rich with the
seeds of a new way of creating and experiencing our world. Why live a horror
story or a conflict ridden drama when you can change you story into a fairy
tale or a romance novel? The ideas in this book will have a profound effect on
both you and all the people in your life that matter. Which ought to be
everyone right?
Let’s all shred
our boxes like bashing down the Berlin Wall and reunite with all that once
separated us from both ourselves and others. Reading Leadership and Self-Deception is a just the sledge hammer we need
to pound down the walls of our boxes until they are rubble at our feet. Let’s do it. I’m
game if you are.
With Love
and Aloha,
Holman